The product detection tool installs software on your own Microsoft Microsoft windows product that allows HP to identify and gather data about your HP and Compaq services and products to supply immediate access to support information and solutions. Technical data is gathered for the items supported by this device and it is accustomed identify services and products, offer appropriate solutions and instantly update this device, to enhance our products, solutions, solutions, as well as your knowledge as our customer.
Note: This tool relates to Microsoft Windows Computer's just. This tool will identify HP PCs and HP printers.
Information collected:
- Operating system
- Browser version
- Computer system seller
- Item name/number
- Serial number
- Connection port
- Driver/device information
- Computer and/or printer configuration
- Equipment and computer software diagnostics
- HP/Non-HP ink and/or HP/Non-HP Toner
- Number of pages printed
Set Up Computer Software Details:
- HP Support Systems Framework - Microsoft windows Service, localhost internet host, and Software
Getting Rid Of Installed Software:
- Remove "HP help Options Framework" through Add/Remove programs on Computer
Source: support.hp.com