Canon Inkjet Printer troubleshooting

Check out the nation or region where printer ended up being purchased.
If printer is taken outside the country or area in which it absolutely was bought, apps may not be put in.

If you work with iP110 series

Look at the country or region where in fact the printer was bought.
If you take the printer outside of the country or area in which you purchased it, you might not have the ability to put in specific apps.
You can continue to use applications being already put in, provided the apps support the country or area you may be going to.

If authorized software is certainly not when you look at the Apps list

Look at the screen language of Canon Inkjet Cloud Printing Center.
In the event that show language is switched to a language that doesn't support a software, the software will never be exhibited into the apps listing but will still be registered.
In the event that you switch back again to the prospective language of application, it is shown in the applications number and you will be able to start, register, or unregister the application.

If the info is perhaps not updated whenever you hit the up-date key

Considering that the qualities display needs network reference to this product, the info might not be shown immediately. Please wait-awhile, after which take to upgrading the data again.
If info is still maybe not updated, then be sure the merchandise is attached to the Web.

If you don't have the enrollment e-mail

You might have registered a different sort of e-mail address throughout the user registration of Canon Inkjet Cloud Printing Center.

If the design has color LCD monitor

Erase the service registration making use of either of this following processes.

In the event your design has monochrome LCD monitor

Regarding the printer operation panel, select the set-up option, after which pick internet service setup -> Connection setup -> IJCloudPrintingCtr -> Delete from solution to delete the solution registration.

Should your model does not have any LCD monitor

Showing Printer Information -> IJ Cloud Printing Center setup -> Delete from this solution to delete the solution subscription.
To show printer information, go directly to the Online handbook home page, to discover "Checking Printer Suggestions" for your model.

After resetting the printer, repeat the user registration of Canon Inkjet Cloud Printing Center from the beginning.

If you fail to printing

Check the after if you fail to print.

• Check that the printer is attached to the Internet.
• Check that the printer is attached to a LAN together with LAN environment is attached to the Internet.
• Make sure that no mistake message is displayed regarding the printer's Liquid Crystal Display monitor.
• If publishing cannot start even with waiting a while, perform either of the following treatments: If printing cannot start, do equivalent operation several times.

• If printing will not start even with you wait-awhile, go to the printer procedure panel, select Setup, and run internet service query. If printing will not begin, run the query repeatedly.

• If publishing will not start despite you wait-awhile, initially turn off the printer, and then transform it straight back on once more.

If the issue is perhaps not remedied, make use of the printer motorist from your own computer system to perform the printing task and check if the information could be printed typically in the printer.
If publishing can not be carried out, make reference to the "faqs" or "Troubleshooting" from the Residence of the on line guide.

Note

• With a radio LAN link, following the printer is turned-on, it could take a number of minutes before interaction can be done. Check that your printer is attached to the cordless network, and wait a bit prior to starting printing.
• If the printer isn't switched on or perhaps is maybe not connected to the online, and therefore a printing job isn't processed in 24 hours or less after it absolutely was submitted, the printing task is immediately canceled. In such a circumstance, check the printer energy and the web connection, and then re-submit the printing task.

Printing starts by itself even though you never do anything

A 3rd party may be able to illegally utilize the Canon Inkjet Cloud Printing Center solutions.

Showing Printer Information -> IJ Cloud Printing Center setup -> Delete from this solution to erase the solution subscription.
To show printer information, go directly to the on the web handbook home page, to discover "Checking Printer Information" for your design.

If you are not able to join precisely even with entering the proper password in iOS or Mac

If you are using iOS or Mac and also the password offers the ¥ or ₩ symbolization, enter a backslash instead. For instructions on entering a backslash, look at OS help.

Moving a subscribed account to Canon ID

If you want to move an account subscribed with Canon Inkjet Cloud Printing Center to Canon ID, or you desire to unsubscribe from solution without moving to Canon ID, see "moving a registered account to Canon ID".